Terms of Service

Last updated: January 2025

Agreement to Terms

By accessing and using the MatWell website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

Nature of Services

MatWell provides educational nutrition guidance and informational support focused on everyday eating habits and active lifestyle principles. Our services are:

  • Informational and educational in nature
  • Not medical advice or clinical services
  • Not intended to diagnose, treat, cure, or prevent any disease or condition
  • Not a substitute for professional healthcare advice

User Responsibilities

When using our services, you agree to:

  • Provide accurate and complete information
  • Use the services for lawful purposes only
  • Not misrepresent our services as medical advice or treatment
  • Consult qualified healthcare professionals for medical concerns
  • Respect intellectual property rights

Consultations

If you participate in our consultations:

  • You understand these are educational discussions, not medical consultations
  • You acknowledge that information provided is general and informational
  • You agree to attend scheduled sessions or provide reasonable notice of cancellation
  • You understand that outcomes are not guaranteed

Intellectual Property

All content on the MatWell website, including text, graphics, logos, and images, is the property of MatWell or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee:

  • Specific outcomes or results from our informational services
  • That our services will be uninterrupted or error-free
  • The accuracy or completeness of information provided
  • That our services will meet your specific requirements

Limitation of Liability

To the fullest extent permitted by law, MatWell shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. This includes damages for loss of profits, data, or other intangible losses.

Indemnification

You agree to indemnify and hold MatWell harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services or violation of these terms.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites. Your use of third-party websites is at your own risk.

Modifications to Services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation.

Changes to Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our services after changes constitutes acceptance of the updated terms.

Governing Law

These terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Contact Information

If you have questions about these Terms of Service, please contact us:

MatWell
18 High Street, Kensington
London W8 5NP
United Kingdom
Email: [email protected]
Phone: +44 20 7814 5932